Q: Do you accept my insurance company?

A: YES! Jiffy Auto Glass USA accepts all insurance companies, and is a preferred in-network provider (meaning we meet their standards for quality and excellence).

Q: Isn’t it a hassle to file an insurance claim?

A:  NO! Jiffy Auto Glass works directly with your insurance company and does all the paperwork for you! You will need to be on a brief (roughly 5 minutes) three-way call with us and your insurance company, but after that, we take care of everything and can install your new windshield the next day!

Q: But doesn’t filing an insurance claim increase my rate?

A: NOPE! Not with comprehensive. In fact, most insurance companies cover rock chips at no cost to their customers, and they view windshield replacements as a positive thing (they view broken windshields as a driving hazard, so getting them replaced mitigates the odds of you getting into a more expensive accident).

Q: Does it make more sense to go through insurance or pay out of pocket?

A: This really depends on two things – the amount of your deductible and the cost of a new windshield. As a rule of thumb, if your deductible is less than the out-of-pocket cost to replace the windshield, from an economic standpoint it makes more sense to go through insurance. For example, let’s say your deductible is $250 and the out-of-pocket price for a windshield is $550. By going through insurance, you’re only responsible for the deductible and the insurance pays the rest.  So in this case, you’d be paying $250 for a $550 windshield, which would save you $300! Conversely, if your deductible is higher than the out of pocket cost to replace your windshield, you’re better off paying out of pocket (i.e. if your deductible is $1000 and the out-of-pocket price for a windshield is $550, going through insurance makes no sense as you’d be paying $450 more).

Q: My car was vandalized (or as often happens in Colorado, pummeled by a hail storm) and I have several pieces of broken glass.  Is the deductible the same if I have to replace the windshield, passenger side window, and my back glass?

A: YES! Your comprehensive deductible covers every window on your car.  So if you have a $250 deductible and had your windshield, back glass, and passenger side window broken, the $250 covers all three pieces of glass and you are just responsible for the $250.

Q: Is there any reason I shouldn’t go with Jiffy Auto Glass USA to replace my broken windshield?

A: NOPE. We’ve serviced tens of thousands of satisfied customers, handles thousands of insurance claims, and look forward to adding you to our list of happy customers!